Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Please see the Gravatar service privacy policy for more details. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit a contact form, the personal data you have provided is sent to us by e-mail. Only the data strictly necessary to answer you are required:

  • Your name (mandatory)
  • Your email addressl (mandatory)
  • A subject (mandatory)

You also have a free text field to type your request.

This personal data will not be stored automatically in a database. It will only be used to contact you as part of the request you make in the text field. This data will not be passed on to third parties, nor used to send you advertising mailings. The received emails will be kept only the necessary time to the technical or commercial relation resulting from your request.


We collect information about you during the checkout process on our store:

Customer forms

In order to create your customer account and process your orders, we also collect the following data:

  • Your first and last name (mandatory)
  • Your company name (optional)
  • Your post address (street – town – zip code – state – country – mandatory)
  • Your phone number (mandatory)
  • Your email address (mandatory)
  • A password (mandatory)

This personal data will be stored automatically in the database. It will only be used to contact you in case of necessity, send you the products you have ordered and for accountings records. This data will not be passed on to third parties (except transporters), nor used to send you advertising mailings. This information will be kept as long as you will keep your customer account alive.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Stripe payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Data related to applications provided by third parties

This website may use applications provided by Google Inc. to enhance its content: Google Fonts and Google Maps interactive maps. These different services may create cookies and automatically collect usage data. This data is processed on the servers of Google Inc. in the United States.

For more information on how Google Inc. assures the privacy of your data, please read their privacy policy.

This website also uses a protection software created by Defiant Inc. to protect the site and the data it contains from possible attack. In order to analyze visitor behavior and block suspicious behavior, this software automatically collects usage data and creates cookies for registered users who log on to the site with a username and password. The data is stored temporarily in the database of the website. It is automatically erased after a few days.

For more information on how Defiant Inc. maintains data privacy, please refer to their RGPD page.

Who we share your data with

We are not sharing your personal data with anyone.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

In case you need to contact us for privacy concern, please use the contact form of the website or email Ian Roberts at

Additional information

How we protect your data

This website uses an encrypted connection, which means that your data is not transmitted “visibly” from your computer to the network. It is encrypted beforehand to ensure an optimal level of security.

Last update: February 12th, 2021